FREE SHIPPING on all orders. Fully Insured.

Handling time 1 - 3 working days. (Soundmali has to process your order and put all your items through its strict quality-control tests.)

Transit time 5 - 10 working days.

For whatever reason if you are unsatisfied with your order within 7 days you can return it to us in new condition for a refund minus the shipping charges.

If your item arrives damaged, please contact us within 7 days and provide clear and valid proof. Soundmali will make compensation based on the damage situation.

If you receive a parcel with missing/incorrect/secondary packing items, please contact us within 7 days of delivery and provide the relevant proof. Soundmali will make compensation based on the damage situation.

Secure Shopping

Soundmali.com uses the latest security measures, including advanced SSL certification and a secure gateway, to ensure that your identity and private information are safe and secure. We accept payments from all major credit cards, including Visa, Mastercard, Discover, American Express, JCB, Diners Clup as well as payment systems like Google Pay and Apple Pay. Thank you for choosing us, and we wish you a safe and enjoyable shopping experience!

Google Customer Reviews

Google Customer Reviews is a program that allows us to collect feedback from users who have made a purchase on our site. Ratings from Google Customer Reviews contribute to our seller rating eligibility. The badge on our website helps visitors easily recognize Soundmali's alignment with Google ratings. It displays a 1-5 star seller rating score and is visible on our homepage for everyone.

SSL (Secure Socket Layer)

Soundmali.com employs SSL (Secure Socket Layer) encryption to secure all transaction data. SSL is an industry-standard technology that securely encrypts personal information and payment data exchanged between your computer and our servers. When you're on our checkout page, you'll notice that the web address starts with https: instead of http: and that there's a lock icon next to the address bar. Both indicate that SSL is in use and your data is completely secure.

We Work with Stripe

Soundmali.com partners with Stripe, one of the world's most trusted payment methods, to process payments. Stripe ensures the highest level of security for sensitive customer information and payment transactions. With Stripe, your data is protected through the following technologies and standards:

-128-bit SSL technology for secure Internet Protocol (IP) transactions.

-Encryption hardware and software methods to safeguard customer information.

-Compliance with Payment Card Industry (PCI) Data Security Standards.

Advanced Fraud Prevention

Soundmali.com is proud to be a leader in fraud protection and prevention. Our advanced fraud prevention system uses cutting-edge technology to ensure that the credit cards used on Soundmali.com belong to the rightful owners. Additionally, we utilize IP recognition software and unique geographic analysis to verify that no malicious third party is attempting to use your personal information to complete a transaction.

Thank you, and happy shopping!